Easy Digital Downloads User History Addon v1.6.2 [GPL]

Unlock Customer Insights with the Easy Digital Downloads User History Addon

The Easy Digital Downloads User History addon provides a complete and detailed log of every customer’s interaction on your site. Finally, you can see everything in one place.

Why You Need Easy Digital Downloads User History

Understanding your customers is the key to growing your digital store. This powerful tool empowers you by centralizing all user purchase and file download data into a single, easy-to-read view. Stop digging through separate logs or reports to piece together a customer’s journey.

You can instantly access a customer’s complete lifecycle, from their very first purchase to their most recent download, directly from their user profile page. This immediate access transforms your customer support. A complete Easy Digital Downloads User History log allows your team to resolve issues faster and with greater accuracy, solving support tickets in seconds instead of minutes.

• Display a complete purchase history on the user’s account page.
• Track every single file download attempt, including date and IP address.
• View a chronological log of all customer activity for better support.
• Filter and search through history logs to find specific events quickly.
• Empower customers with self-service access to their own detailed history.
• Integrates seamlessly with the EDD front-end “Your Account” page.
• Admins can view the same comprehensive history from the backend user profile.
• Easily identify top customers and their most downloaded products.

Enhance the Customer Experience with Easy Digital Downloads User History

This plugin isn’t just for store owners- it’s a massive upgrade for your customers. By giving them a clear and transparent view of their own purchase and download activity, you build incredible trust and confidence in your brand.

Customers no longer need to contact you to ask about past orders or re-download links. They can manage everything themselves from their account page, which reduces your support overhead and increases their satisfaction. A happy customer is a repeat customer, and providing this level of self-service convenience is a proven way to encourage loyalty and future sales on your platform.

Stop guessing and start knowing. Gain the critical insights you need to improve support, build loyalty, and drive more sales. Elevate your store today by implementing the Easy Digital Downloads User History addon and see the difference it makes.