FAQ'S
Answer your all Frequently Asked Questions
Genaral Questions
What is GPL, and how does it work?
GPL (General Public License) allows users to freely use, modify, and distribute software without any restrictions. This means you get full control over the product without violating any legal terms.
Are these plugins and themes legal to use?
Yes, all products on our website are 100% legal under the GPL license, which grants users the right to use them freely. You can use them without worrying about copyright or licensing issues.
What types of digital products do you offer?
We offer premium GPL WordPress plugins, themes, website templates and other digital resources for web developers, designers, and business owners.
Are your products genuine and safe to use?
GPL products do not require a license key for activation, and you can use them freely without any restrictions on multiple websites.
Purchasing & Refunds
What payment methods do you accept?
We accept the following payment methods for a secure and hassle-free checkout experience:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
- UPI & Net Banking (for supported regions)
All transactions are securely processed to ensure your payment details remain safe. If you face any issues while making a payment, feel free to contact our support team.
Is there a refund policy?
Yes, we provide 14 Days Refund Policy after the your Purchase. Term & Condition Will Apply (T&C)
Do you offer discounts on bulk purchases?
Yes! If you purchase 5 or more products, we provide a special discount code that you can apply at checkout. Contact our support team to get your exclusive discount code before making a bulk purchase.
Support & Assistance
Do you provide customer support for the products?
We accept the following payment methods for a secure and hassle-free checkout experience:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
- UPI & Net Banking (for supported regions)
Yes! We provide basic installation support and assistance with troubleshooting issues. However, we do not offer direct developer support or premium features that require an official license key.
How can I contact customer support?
You can reach our support team through:
- Email (Available on our contact page)
- Live Chat (If available on the website)
- Support Ticket System (For priority issues)
We strive to respond within 24-48 hours to ensure a smooth experience.
What if I face an issue with a product?
If you experience any issues:
- First, check our installation guide and FAQs for a quick solution.
- If the issue persists, clear your cache and try re-installing the product.
- Still facing issues? Contact our support team, and we will assist you as soon as possible.
Pricing & Licensing
Why are your prices lower than the official sites?
Our products are licensed under GPL, and we do not offer developer support, which allows us to sell them at a much lower cost compared to official websites. Our range is start from only Rs.79.99!
Do you provide licenses for themes and plugins?
GPL products do not require a license key for activation, and you can use them freely without any restrictions on multiple websites.
Access & Updates
Do I get lifetime updates for the products?
Yes, Our Current Policy is Provide Lifetime Update. If any Changes is happen we will notify you via Email. Don’t Worry about that if you purchase in this policy you will be able to receive Lifetime Upadtes.
Can I Request New Version of Outdated Plugins & Themes?
Yes, you can submit your update request, and we’ll be happy to add it as soon as possible. However, please note that we cannot guarantee the availability of the latest version for every product. (Submit Your Requests)
Do you offer lifetime access to products?
Yes! Once you purchase a product, you get lifetime access to download it from your account. However, lifetime access applies only to the purchased version. Future updates depend on the availability of new versions from the original developer.
Download & Installation
How can I download my purchased products?
We accept the following payment methods for a secure and hassle-free checkout experience:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
- UPI & Net Banking (for supported regions)
Once your payment is confirmed, you can instantly download your purchased products from your account dashboard under the “Downloads” section. If you face any issues with downloading, contact our support team for assistance.
Do you provide licenses for themes and plugins?
GPL products do not require a license key for activation, and you can use them freely without any restrictions on multiple websites.
How do I install a WordPress theme or plugin?
For Plugins:
- Download the ZIP file from your account.
- Go to your WordPress Dashboard > Plugins > Add New.
- Click Upload Plugin, select the ZIP file, and install it.
- After installation, click Activate to start using it.
For Themes:
- Download the ZIP file from your account.
- Go to WordPress Dashboard > Appearance > Themes > Add New.
- Click Upload Theme, select the ZIP file, and install it.
- After installation, click Activate to apply the theme.
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